Refund Policy

Effective Date: 18-10-2024

At Fulcover, customer satisfaction is our top priority. We understand that circumstances may change, and you may need to request a refund. Please read the following policy to understand how refunds work for our services.

1. Eligibility for Refunds

Refunds are available for certain insurance products and services based on the terms of the specific policy you purchased. To be eligible for a refund:

  • You must request the refund within 5 days of purchasing the policy.
  • The policy must be unused or unclaimed during the period of coverage.
  • Any fees related to administrative costs or setup may be non-refundable.

2. Non-Refundable Situations

The following situations are generally non-refundable:

  • If the policy coverage period has started and claims have been made.
  • Any one-time service fees, such as processing or application fees.
  • Customized policies designed specifically for you.

3. How to Request a Refund

If you believe you are eligible for a refund, please follow these steps:

  1. Contact our customer service team at support@fulcover.com or call us at +1 888-363-8526.
  2. Provide your policy number and details of your request.
  3. Our team will review your case and respond within 24 Hours.

4. Refund Process

Once your refund is approved:

  • We will process the refund to your original method of payment.
  • Refunds typically take 7-10 business days to appear on your statement, depending on your bank or payment provider.

5. Partial Refunds

In certain cases, partial refunds may be granted if:

  • Only a portion of the policy was used.
  • The policy is canceled after the coverage period has begun, but no claims were made.

6. Contact Us

If you have any questions about our Refund Policy or need further assistance, please reach out to us at:

Email: support@fulcover.com
Phone: +1 888-363-8526